Skyline Title Support
Privacy Policy
Last Modified May 9th, 2025
Introduction
We understand how important privacy and personal information is to people who access our Site. The purpose of this Privacy Policy is to inform you about the information we will possibly collect about you whenever you use the Site, the Services, create a Document, or when you register or create an Account, how that information will be used by us or other persons or entities, with whom such information may be shared, your choices regarding the collection, use and distribution of that information, your ability to edit, update, correct or delete that information and the security procedures that we have implemented to protect your privacy.

This Privacy Policy ("Privacy Policy") is a contract entered into between You ("you," "your," "yours") and Skyline Title Support LLC, formerly Skyline Lien Search ("we," "us," "our," "Skyline Title"). This Privacy Policy, together with our Terms of Service, as may be adopted from time to time and which are hereby incorporated by reference, govern your use of and access to https://www.skylinetitlesupport.com/ (the "Site"), and any content, functionality, and services offered, purchased, ordered, or accessed on or through the Site (the "Services").

This Privacy Policy only applies to data collected through the Site and further only applies to the practices of Skyline Title, our assignees, transferees, and to people that we employ or manage. Companies with whom we contract, promote, or allow access to (like payment processors) have their own privacy statements and you must visit their Sites if you need to have more information about their policies. This Privacy Policy does not cover any information that a third-party may receive about you, or that we receive about you through sources other than the use of our Site or Services. The Site may integrate features from or link out to other websites or mobile applications, but this Privacy Policy does not and will not apply to any of those integrated features, linked websites, or applications.

Information We Collect

1. Services

Skyline Title collects and logs traffic of its Services and we may view any user-generated  content you create without your express permission, for any reason, especially if we have reason to believe it violates our Terms of Service, if any, or company policies and guidelines.

To subscribe to our Services, we'll need some basic information from you. When you create an account with us (an "Account"), we may require the following limited information from users in order to create the Account, provide certain Services, and process payments:A street or mailing address

• A business email address
• A business phone number
• A payment method
• Employment information
• A business name
• Your full name

Users who sign up for our Services using credit card or ACH may also be asked to provide:
• A full name
• A credit card
• A billing address
• Banking information, such as account and routing numbers

Users who sign up for our Loyalty Program may also be asked to provide:
• A full name
• Marital status and demographic information
• Additional personal information
• Purchase history and transaction information

Once you’ve created an Account, you can access and modify your information through the Account or by emailing us at support@skylinetitlesupport.com.

2. Site
You do not have to give us any personally identifiable information to browse our Site. We collect basic information from visitors to our Site, such as the number of site visitors and page views, and may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information.
This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes. We detail this more in the "Cookies" section below.

We do not track your activities outside of our Site.We do not share your private information with any third parties aside from the disclosures already made in this Privacy Policy.

3. Cookies
To get a better understanding of how users access and use our Site, we may use or engage others to use cookies, and similar tracking technologies like web beacons and pixels, to gather information when you interact with our Services. Some online tracking technologies help us maintain the security of our Services and your account, prevent crashes, fix bugs, save your preferences, and assist with basic site functions. You can browse our Site without telling us who you are or submitting any personal information. We simply use this information to understand Site activity and to monitor and improve Site performance.

How do we use cookies?
Skyline Title uses cookies to:
• Authenticate your account when you log into the Site;
• Aggregate statistical information about user activity; and
• Help prevent fraud

Cookies may be stored on your device to improve user experience across visits to our Site, and for analytics including page views and site visits. Keep in mind that this type of data does not distinguish an individual – in other words, it won't be tied to your identity. The cookies used for our Site are not used or tied to the Services themselves, so your activity within our Services is completely private.

How do I disable cookies?
Most web browsers automatically accept cookies, but if you prefer, you can edit your browser options to block them in the future. The "Help" portion of the toolbar on most browsers will tell you how to prevent your computer from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Site visitors who disable their web browsers' ability to accept cookies will be able to browse the Site, but certain Site features will not function.
Source Listing About Opt Out
Google Analytics ssl-googleanalytics.com Learn More Disable
Bing bat.bing.com Learn More Disable
Facebook staticxx.facebook.com
www.facebook.com
Learn More Disable
DoubleClick by Google stats.g.doubleclick.net Learn More Disable
Live Chat Customer Chat & Messaging Support Learn More Not available – manage via browser settings
4. Third Parties

We engage third parties to view and analyze aggregated Site data that’s not personally identifiable to you. These third parties use cookies on our Site to collect, analyze, and generate reports on Site usage for us. We do not provide these third parties with any personal informationabout you.
Provider Service About
ReliableHosting Site hosting Learn More
ZenDesk Support ticket system
Live chat
Learn More
SendGrid Email Learn More
MaxMind Security and fraud detection services Learn More
Google reCAPTCHA bot protection Learn More
Live Chat Customer Chat & Messaging Support Learn More
5. Do Not Tack Features
Most web browsers and some mobileoperating systems and mobile applications include a Do-Not-Track("DNT") feature or setting you can activate to signal your privacypreference not to have data about your online browsing activities monitored andcollected. At this stage, no uniform technology standard for recognizing andimplementing DNT signals has been finalized. As such, we do not currentlyrespond to DNT browser signals or any other mechanism that automaticallycommunicates your choice not to be tracked online.

6. Categories of Personal Information
We have collected thefollowing categories of personal information in the past twelve (12) months:
Category Examples Collected?
A. Identifiers Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name YES
B. Personal information Name, contact information, education, employment, employment history, and financial information YES
C. Protected classification characteristics under state or federal law Gender, age, date of birth, race and ethnicity, national origin, marital status, and other demographic data YES
D. Commercial information Transaction information, purchase history, financial details, and payment information YES
E. Biometric information Fingerprints and voiceprints NO
F. Internet or other similar network activity Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems, and advertisements NO
G. Geolocation data Device location NO
H. Audio, electronic, sensory, or similar information Images and audio, video or call recordings created in connection with our business activities NO
I. Professional or employment-related information Business contact details in order to provide you our Services at a business level or job title, work history, and professional qualifications if you apply for a job with us YES
J. Education Information Student records and directory information NO
K. Inferences drawn from collected personal information Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics NO
L. Sensitive personal Information NO
 We may also collect otherpersonal information outside of these categories through instances where youinteract with us in person, online, or by phone or mail in the context of:

• Receiving help through our customer support channels;
• Participation in customer surveys or contests; and
• Facilitation in the delivery of our Services and to respond to your inquiries.

Use of Informtaion

1. How do we use your information?
The information we collect through our Site is used for the following reasons:

• To create new accounts and provide information about them
• Collect payment for our Services
• Communicate with current subscribers
• Offer troubleshooting or customer support
• To provide the Services, including the Loyalty Program

We may disclose your personal data to other businesses involved in the administration of our Services and to third party processors (such as payment processors). We closely review any requests we receive for customer information by a third party. We do not provide personal information that we have unless we are legally required to or as is adequate, relevant, and limited to what is necessary to provide the Services.

2. Marketing and Outreach Emails
We may send you marketing and promotional emails about products, services, and other information we think may interest you.

If you receive a marketing or promotional email from us, you may click the 'Unsubscribe' link contained in the bottom of every email to "opt out" from future promotional emails. However, we may continue to send you emails about your account and for other purposes related to customer service. You may also unsubscribe from such emails at any time by contacting us here and telling us you would like to "unsubscribe from marketing emails."

We also send product awareness emails to new customers. These emails include application tips and other information intended to educate users and customers about the uses and fundamentals of Skyline Title's products and services.

3. Account and Billing Communication
To keep you updated on any changes or alerts related to your account, we will occasionally send you account information emails. These emails allow us to relay important information to you about your transactions. This includes:

• Credit card expiration alerts
• Payment method questions
• Purchase confirmations
• Account setup confirmation
• Registration
• Password reset
• Loyalty Program notifications'

Transactional emails are system-generated and simply serve the purpose of alerting our customers when necessary. Please be aware that if you have opted out of our marketing emails, you will still receive transactional emails from time to time.

Children’s Privacy
Our Site and Services are notintended for anyone under the age of 18. If you are a parent or guardian andbelieve that your child under 18 has provided personal information to us,please contact us here so wecan delete the child’s information.

Data Retention
We will retain copies of your Personal Data in a form that permits identification only for as long as is necessary in connection with the purposes set out in this policy, unless applicable law requires a longer retention period. In particular, we may retain your personal data for the duration of any period necessary to establish, exercise or defend any legal rights.

We only retain user-generated content for as long as required by you in order to provide the Services. User-generated content may be permanently and irrevocably deleted by you at any time by contacting us here.

Security Measures
The security of our customers is our priority. We use security measures that are consistent withindustry standards to protect your personal information from loss, theft,misuse or unauthorized access or disclosure or destruction. All of ouremployees are kept up-to-date on our security and privacy practices. Inaddition, access to user or subscriber personal information is restricted tothose who need to know such information to perform their job functions.We use encryption, access controls, passwords, and/orphysical security measures to protect the basic information we collect againstunauthorized access and disclosure.

Your Rights
We only process your personal information when we believe it isnecessary and we have a valid legal reason to do so under applicable law,including with your consent and permission, to comply with laws, to provide youwith services, to enter into or fulfill our contractual obligations, to protectyour rights, or to fulfill our legitimate business interests.

In accordance with the applicable laws of your jurisdiction andcitizenship, you may have the right to:

• not to provideyour personal data to us;
• access or receivecopies of your personal data in a readable format;
• know whatinformation has been collected, disclosed, sold, and to whom;
• requestcorrection of inaccuracies or errors;
• request thedeletion of your personal data;
• object to orrestrict the processing of your personal data, in whole or in part;
• have yourpersonal data transferred;
• withdraw anyconsent previously granted to us; and
• opt out of thecollection, sale, or disclosure of your personal data, in whole or in part.

This list of rights is not all-inclusive andyou may have different or additional rights in your jurisdiction. To exerciseany right you have as a matter of law, please contact us here or byemail to support@skylinetitlesupport.com.

To exercise any of the rights listed above,whether or not they are granted to you as a matter of law, please contact us here. Please note that:

• we require proofof your identity before we can provide you with any information (other than theemail address from which the email is sent); and
• where yourrequest requires the establishment of additional facts (e.g., a determinationof whether any processing is non-compliant with applicable law) we willinvestigate your request reasonably promptly, before deciding what action totake.
• If you haverights additional to or different from those listed, please cite the legalbasis.
•  Under nocircumstances will we retaliate or discriminate against you for exercising anyof these rights, however, your ability to use or access the Services may changeif we do not have certain information, or if the use of certain information isrestricted.

In processing your personal data in connection with the purposesset out in this Privacy Policy, we may rely on one or more of the followinglegal bases, depending on the circumstances:·        

Consent: We may process your personal data where we have obtainedyour prior, express consent to the processing, you can withdraw this consent bycontact us here. This legal basis is only used in relation to processing that isentirely voluntary and it is not used for processing that is necessary orobligatory in any way. 
• Contractual necessity: we process your personal datawhere the processing is necessary in connection with a subscription (e.g.billing information).
Compliance withapplicable law: we mayprocess your personal data where the processing is required by applicable law.
Legitimate interestes: We may process your personaldata where we have a legitimate interest in carrying out the processing for thepurpose of managing, operating or promoting our business, and that legitimateinterest is not overridden by your interests, fundamental rights, or freedoms.

If you choose to exercise the rights granted to you underthis section, you may not be able to use some or all of the Services, becausethe Services will no longer function without certain information.

Notice of Financial Incentive
Wemay (from time to time) offer programs, benefits, and other offerings to ourclients that requires the collection, retention or sale of Personal Informationthat may be deemed a "financial incentive" or "price or servicedifference" under the CCPA and similar laws. These offerings may involvecollecting the following categories of Personal Information from customers whoparticipate: identifiers, customer records, protected class and demographicinformation, commercial information and preferences, internet or otherelectronic network activity information and device information, audio,electronic, visual, or other sensory information, and inferences. We areproviding you with this information so that you may make an informed decisionon whether to participate in these programs. Examples of the programs we offerinclude:

1. The Skyline Loyalty Program
We offer a loyalty program where customers can earn rewards, accumulate points on purchases, access exclusive promotions, and be the first to know about new products and limited releases. Skyline Loyalty participants can also receive promotional offers such as free products or services, discounts, coupons, and opportunities to participate in other promotions. As part of the Skyline Loyalty Program, we may collect personal information, such as your name, email address, phone number, and date of birth. No purchase is required to become a Skyline Loyalty Program participant and you can read the material terms of the program by visiting https://www.skylinetitlesupport.com/loyalty-program. For more information on how to sign-up, please visit https://www.skylinetitlesupport.com/loyalty-program. You may cancel your membership at any time by contacting us here. Our good-faith estimate of the value of your Personal Information is the value of the benefit we offer to you. We have calculated such value by using the expense related to the benefit.

2. Surveys
We may also offer our customers opportunities to participate in surveys. In exchange for participation, you may be offered a financial incentive, such as a discount or a coupon. As part of these surveys, we may collect Personal Information, such as your name, preferences, experiences, beliefs, opinions, and other responses to the survey questions. Participation in surveys is governed by the applicable terms and conditions for the survey, which will also describe any financial incentives associated with that survey and how to participate. You can terminate participation at any time as is or will be explained in the survey terms. Our good-faith estimate of the value of your Personal Information is the value of the benefit we offer to you. We have calculated such value by using the expense related to the benefit.

3. Limited Time Promotions
From time to time, we may offer incentives limited to a specific time period, such as limited-time contests and other promotions. In exchange for your participation in these promotions, you may be offered a financial incentive, such as a prize, discount, or coupon. As part of these limited-time promotions, we may collect your Personal Information, such as your name, email address, and phone number. Participation in a limited-time offer or promotion is governed by the applicable terms and conditions for the limited-time promotions, which will also describe any financial incentives associated with the promotion and how to participate. You can terminate participation at any time as will be explained in the promotion terms. The value of your Personal Information will be disclosed in the promotion terms.

4. One Time Promotions
In addition to the programs identified above, we may also offer you one-time percentage off coupons, discounts, or other promotions from time to time, such as when you provide us your email address and agree to receive marketing emails in exchange for a one-time promotion. Such offers may not be available at all times. The amount and terms of such offers will be presented to you at the time of the offer. You can terminate participation at any time by contacting us here. Our good-faith estimate of the value of your Personal Information is the value of the benefit we offer to you. We have calculated such value by using the expense related to the benefit.

By participating in any of the above promotional programs, you agree that the benefits are reasonably related to the value of the Personal Information collected and retained.

Participation in our promotional programs is always optional, and you can terminate program participation at any time as explained in the applicable program terms. You can also contact us here to unsubscribe or cancel your participation in any program.

How to Contact Us
If you’d like to review or amend your account information, or for technical support, service information, and changes in usage, please contact us here. We respond to all requests in a timely manner, and we’re always happy to assist you. You may also view and amend much of your account information, or update or renew your subscription, by logging in to your account and updating your account information.

If you have any questions about this Privacy Policy, wish to be taken off our contact list for direct marketing, want to request a copy or deletion of any personal information, or if you have any comments, questions or concerns about any of the information in this Policy, or any other issues relating to the use of personal data carried out by us, or on our behalf, please contact us here by email to support@skylinetitlesupport.com. We may require proof of your identity or authorization to act on behalf of someone else before providing you with any information, including whether or not we have information, on the subject of the request. In other words, please make sure your email request comes from the email you’d like us to look up.

EFFECTIVE DATE: June 9, 2025

SKYLINE CUSTOMER LOYALTY PROGRAM

TERMS AND CONDITIONS OF PARTICIPATION

PLEASE READCAREFULLY THESE TERMS AND CONDITIONS OF PARTICIPATION IN THE SKYLINE CUSTOMERLOYALTY PROGRAM. BY PARTICIPATING IN THIS PROGRAM, YOU AGREE TO BE BOUND BY THETERMS DESCRIBED HEREIN AND ALL TERMS INCORPORATED BY REFERENCE. IF YOU DONOTAGREE TO ALL OF THESE TERMS, DO NOT PARTICIPATE IN THIS PROGRAM.

THESE TERMSAND CONDITIONS CONTAIN A BINDING ARBITRATION CLAUSE AND A CLASS ACTION WAIVER.THEY AFFECT YOUR RIGHTS. PLEASE READ THEM.

The Skyline Customer Loyalty Program (“Program”) is offered at the solediscretion of Skyline Title Support LLC (“Skyline” “we”, “our” or “us”). The Program allows eligible Skyline

business entities who purchase Skyline’s designated services and who enroll in the Program to earn points and possible other benefits offered by Skyline in its solediscretion(“Benefits”) and redeem those Benefits for various rewards, subject to these Terms and Conditions. There are no enrollment fees or added service charges for joining the Program. Skyline’s decision(s) on all matters pertaining to the Program is final and binding.

1. ELIGIBILITY

  1. The Program is available to businesses who are professional clients of Skyline and is limited to one account per business entity as defined below in 1.3.We reserve the right to designate certain items on our SkylineTitleSupport.com Website (the “Website”) as ineligiblepurchases. We may refuse to create an account for any reason.
  2. By joining the Program, you (individually and collectively, “you,” “your,” or “Member”), agree that you have read, understood and agree to be bound by these Program Terms and Conditions of Participation and the FAQ (“Program Terms”) and by any changes or modifications we may make. You should review these Program Terms frequently to understand the terms and conditions that apply to the Programs they may change from time to time. These Program Terms do not alter in any way the terms or conditions of any other agreement you may have with us, including any agreement for products or services. By enrolling in the Program, you also agree to be bound by our Website Privacy Policy and our Website Policies and Terms and Conditions(collectively referred to as “Website Terms”),all of which are incorporated herein by reference. If you do not agree to these Program Terms and Conditions, our Website Terms, you cannot participate in the Program. In the event of any conflict between the FAQ, the Program Terms and Conditions, and our Website Terms, first the FAQ, then the Program Terms and Conditions, and then the Website Terms shall control. The Program is void whereprohibited by law.
  3. Members must have an active Skyline account to be eligible to enroll. Members must be legally recognized business entities(corporations, LLCs, partnerships, sole proprietorships) operating in accordance with all applicable laws and regulations within the fifty states of the United States of America. Each business entity is eligible for one account in the Program. Individuals participating in a personal capacity are expressly prohibited from Program eligibility.                                                                                                                                                                                                                                                               By enrolling in the Program, each Member expressly represents, warrants, and attests that: a) it is a legally formed and validly existing business entity in good standing under the laws of its jurisdiction of formation; b) it possesses all necessary licenses, permits, registrations, and authorizations required to conduct its business operations; c) it is entering the Program solely for business purposes and not for personal, family, or household purposes; and d) all information provided during registration and participation in the Program is true, accurate, complete, and not misleading.                                                                                                                                                                                                                                                               Affiliated businesses(subsidiaries, divisions, or sister companies) may each establish separate accounts provided they:
    • Operate under distinct business registrations/tax IDs
    • Maintain separate purchasing operations
    • Can be independently verified as legitimate business entities
  4. The individual opening the account on behalf of the eligible Member (“Company User”) must:
    • Be an authorized representative with purchasing authority
    • Provide proof of of authority to bind the business(such as corporate resolution ,letter of authorization from an officer, or proof of position within the company)
    • Use the business's official email domain for account communications
  5. Member must promptly notify Skyline of any changes to the Company User. Accounts suspected of fraudulent activity or misrepresentation or reverse engineering may be suspended pending verification or terminated, at Skyline’s discretion. Skyline reserves the right but has no obligation to verify business legitimacy and representative authorization at any time. Skyline makes no representations regarding the verification process and does not warrant that all non-eligible participants will be identified and removed. Program participation is based on attestation, and the Skyline failure to identify ineligible participants shall not constitute a waiver of these Program Terms.

2. PROGRAM ENROLLMENT

  1. Eligible Members with new Skyline accounts may enroll in the Program by visiting INSERT LINK and following the Program prompts to set up an account. If you already have a Skyline account and wish to participate in the Program, email at [INSERTLINK] to be sent the registration page. Upon receipt of the completed registration page(“Enrollment Date”),Program participation will begin within twenty-four(24)business hours.
  2. You must accept the Program’s Terms in the manner described. You are required to provide the requested information, which may change from time to time, to set up an account and be auto-enrolled in the Program, and you must create a password in order to enroll.
  3. You are solely responsible for maintaining the accuracy of your account information, your Company User(s), and for updating it as may be required or necessary through your Skyline account portal. Program communications with you will be made using the information in your account. We are not responsible for your in ability to receive or points, rewards, or other member Benefits, or any other loss arising from your failure to provide and maintain accurate contact information on your account.
  4. Members may not maintain more than one Program account, although you may have more than one Company User. In the event that the same business opens more than one Program account, the duplicate account may be terminated and the Member may be disqualified from the Program. In the event of a dispute over ownership of the Program membership account, the member will be deemed to be the authorized account holder of thee mail address submitted at the time of enrollment, provided that account holder is the business and not an individual who works for the business. For purposes of these Program Terms, the "authorized account holder "is the business entity that possesses legal ownership of the business domain from which the account registration email originates; and has designated a specific employee or representative as the Company User. We reserve the right to monitor the number of accounts per Member and refuse, merge or close additional or duplicate accounts at any time.
  5. Your account information (including security details) is confidential and should not be shared with any other person. Skyline accepts no responsibility for any loss suffered because of a Member’s failure to maintain account security.

3. HOW TO EARN REWARDS THROUGH PURCHASES

  1. The Program is a way in which we reward and thank our loyal customers. You are able to earn Benefits by making eligible purchases AND making full payment for qualifying orders, or by taking certain other Program related actions that Skyline may announce. Once you earn a certain number of points, you may be eligible for certain Benefits. These Benefits may change from time to time or may be offered on a limited basis, all in Skyline’s sole discretion. Benefits may vary based on service type, order value, and other factors determined by Skyline in its sole discretion. Skyline reserves the right to modify Benefits, point values, qualifying services, and program structure at any time without prior notice to Members. Eligible purchases and other opportunities to reach Program Benefits levels will be posted on the Website or may be published through other media (e.g., in marketing communications, social media, etc.).
  2. For new accounts that are opened upon or after we launch the Program, your Benefits accumulation will begin once you have opened your account, enrolled in the Program, and made your first eligible purchase. For customer accounts that already existed before we launched the Program, you must enroll in the Program as described above in section 2.1,and you will start accruing Benefits within twenty-four business hours from the Enrollment Date.
  3. For your purchase to qualify for the Program, you must be signed into your online account at the time of purchase on the Website. Points are calculated based on the value assigned to the services and have no correlation to the amount of your purchase. Service values are listed in the FAQ.
  4. Points will be posted to the Member’s account after payment is received for an invoice associated with an order placement. Skyline reserves the right to delay point issuance for orders that require verification or have payment issues. We shall not be responsible for, or liable to, any Member, person, or entity, in anyway for any losses, costs, or expenses incurred by any delay or error in crediting points to a member account.

4. BENEFITS EXPIRATION

  1. Points expire one hundred and twenty (120) days from the date of issuance to the account. Point expiration dates are visible in the account dashboard.
  2.  Expired points will be removed automatically from Member’s account and cannot be reinstated. Skyline has no obligation to notify account holders of pending point expiration, though it may do so as a courtesy in its sole discretion from time to time. Providing such notice does not guarantee Skyline will provide notice again before another time of expiration.
  3. Other Benefits, besides points, that Skyline may add from time to time are subject toexpirationaccordingtotheirtermsasmaybedelineatedbySkylineinitssolediscretion.

5. PROGRAM REWARDS AND REDEMPTION

  1. You must have at least 500pointstoredeemforareward.Unusedpointswillremainin your account until redeemed or expired. Skyline may change the point minimum needed for redemption or impose daily, weekly, or monthly redemption limits at its discretion.
  2. Points may be redeemed for electronic gift cards from participating retailers, restaurants, and service providers. Please review our Website and FAQs for a current list of available Benefits and rewards. Note these Benefits and rewards may change from time to time without notice and the value of your Benefits may change from time to time without notice. Skyline does not guarantee availability of specific gift card brands or denominations.
  3. Benefits can only be redeemed on the authorized Member account dashboard. You must be logged in to your Program account on the Website to use and redeem your Benefits. Only authorized Company Users may redeem points on behalf of the Member.
  4. If a Company User is no longer authorized to earn points or redeem points on behalf of the Member, Member is responsible for notifying Skyline.
  5. Benefits, including points, earned through the Program are not your property, and have no cash value, are non-transferable and non-exchangeable, and neither Member nor Company User has any property rights in or to any type of Program Benefit. Benefits, including points, may never be exchanged for cash, credit, product, or other monetary value.
  6. In the event that a Member undergoes any change in ownership, control, or business structure, including but not limited to acquisition, merger, consolidation, reorganization, sale of substantial assets, dissolution, or similar transaction, all accumulated and unredeemed Program points shall be automatically forfeited and shall not transfer to any success or entity or new ownership structure. Program points have no cash value, cannot be transferred as an asset, and shall not be considered in any valuation of the business. The Company, in its sole discretion, may permit a success or entity to apply for a new Program account, but any previously accumulated points from the predecessor entity shall not be reinstated or transferred to such new account.
  7. We may revoke Program Benefits obtained through fraudulent or other activity that violates these Program Terms, including improper business entity at testation, as we may determine in our sole discretion. Skyline reserves the right, but not the obligation to request verification of business status at any time during Program participation. Skyline may also, in its sole discretion, investigate any suspected violations of these Program Terms, or suspend or terminate Program participation pending verification or investigation. We are not responsible for Benefits lost or redeemed due to fraudulent activity by you or any third party. The sale, barter, transfer, or assignment of any Benefits offered through the Program, other than by us, is expressly prohibited
  8. Skyline is not responsible for the policies, terms, or quality of goods/services offered by reward providers.

6. REDEMPTION FULFILLMENT

  1. Electronic gift cards will be delivered to the account email address on file. Skyline is not responsible for delivery failures due to third-party action or inaction, inaccurate email information, security filters, or other delivery obstacles beyond its reasonable control.
  2.  Delivery timing is typically within24-48hoursbutmayvary.Skyline makes no guarantees regarding delivery timeframes as delivery is coordinated through a third-party.
  3. Redeemed points cannot be returned, refunded, or exchanged except in cases of system error as determined by Skyline in its sole discretion. Skyline reserves the right to audit accounts and adjust point balances to correct errors, omissions, or improper activity.
  4. Members are solely responsible for determining tax implications of Program participation and reward redemption. Skyline does not provide tax advice related to the Program. Member is responsible for all tax obligations.

7. OTHER WAYS TO EARN BENEFITS

From time to time, Skyline in its sole discretion, may offer other ways to earn Program Benefits. Such offers will be subject to these Program Terms and any additional terms set forth in that offer. Benefits may not be identified to Member in advance. Activities or purchases tied to specific Benefits must be fully completed, as determined by Skyline in its sole discretion.

8. MARKETING COMMUNICATIONS

  1. By enrolling in the Program, you will be automatically subscribed to receive and consent to receiving Program related emails, including Program or other marketing emails. We also may give you the option to opt-in to receive other marketing communications from us at the time of enrollment.
  2. You may opt-out of receiving marketing emails at anytime, but operational emails will still be sent to you as they relate to your membership in the Program, and you consent to their receipt. Examples of these include, but are not limited to, a redemption confirmation email, a profile update email, or other communications that relate to your account. If you terminate your Program membership, you may still receive marketing emails unless you also opt-out of receiving marketing emails.

9. MODIFICATION AND TERMINATION

  1. The Program and its Benefits are offered at our sole discretion. We may, in our discretion, cancel, modify, suspend, restrict, or terminate these Program Terms and Conditions, our FAQs, and/or the Program or any aspect or feature of the Program at any time or merge it with anew or different loyalty program, without prior notice and effective at our discretion, even though such changes may affect the value of Benefits, including points, redemption requirements, expiration policies, reward options, and participation criteria. You waive any right you have to any notice of such changes or modifications. Your participation in the Program confirms your acceptance of these Terms and Conditions and such changes or modifications. You should review these Terms and Conditions and any applicable FAQs or other guidelines frequently to under stand the terms that apply to the Program.
  2. We reserve the right to change Program Benefits or rewards, how you earn points or other Benefits, and how we evaluate and reward your eligible purchases and/or other Program activity. We reserve the right to place limits on the number of purchases or activities that are eligible for the Program and/or for any given Benefits, in a given time period or for the duration of the Program, and/or any combination thereof.
  3. We reserve the right to exclude you from or to discontinue your participation in the Program and to audit your membership account at anytime, in our sole discretion. Any suspected abuse of the Program, failure to follow any Program Terms, illegal activity, fraud, misrepresentation or other conduct in consistent with these Program Terms and/or detrimental to us or our interests, including without limitation, any suspected illegal, fraudulent other unauthorized use of any Program rewards, stars, cards, credits, vouchers, coupons and/or certificates, may result in the revocation of your membership and make you ineligible for further participation in the Program. If your membership is revoked, any Benefits in your account will automatically expire and your access to the Program and features will automatically terminate. If we suspect illegal activity, fraud, misrepresentation, abuse or violation of these Program Terms, we also have the right to take appropriate legal action, in our sole discretion. Skyline shall be the sole arbiter of these decisions or actions described here in.
  4. In the event we terminate the Program, we may, in our sole discretion, allow you to redeem any outstanding valid Benefits for a time period we may determine, also in our sole discretion. If we do not so allow, as of the effective date of the termination, your points and Benefits will no longer be redeemable and any purchases of Skyline products or services you make will nolongerbeeligibletopotentiallyearnpointsorbenefits,andnonewclaimsforpointsmaybesubmitted.
  5. If you do not agree to these Program Terms or subsequent modifications, your sole remedy is to stop participating in the Program through appropriate termination of your Program account.

10. DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

  1. NEITHER SKYLINE NOR OUR PARENTS, SUBSIDIARIES,AFFILIATES, PARTNERS, OR LICENSORS MAKE ANY REPRESENTATIONS OR WARRANTIES OFANY KIND WHATSOEVER, EXPRESS OR IMPLIED, IN CONNECTION WITH THESE PROGRAMTERMSAND CONDITIONS OR THEFAQ OR PROGRAM OR ANY OF THE REWARDSOR BENEFITSASSOCIATEDWITH THE PROGRAMINCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY,NON-INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE, EXCEPT TO THE EXTENT SUCHREPRESENTATIONS AND WARRANTIES ARE NOT LEGALLY EXCLUDABLE.ADDITIONALLY, WE MAKENO REPRESENTATION, WARRANTIES, PROMISES, OR GUARANTEES AS THE AMOUNTS OFBENEFITS THAT YOU MAY EARN AS A PARTICIPANT OF THE PROGRAM.
  2. YOU AGREE THAT NEITHER SKYLINE NOR OUR PARENTS,SUBSIDIARIES, AFFILIATES, PARTNERS, OR LICENSORS WILL BE RESPONSIBLE OR LIABLEIN CONTRACT, WARRANTY OR IN TORT (INCLUDING NEGLIGENCE) FOR ANY (a)INTERRUPTION OF BUSINESS; (b) ACCESS DELAYS OR ACCESS INTERRUPTIONSTO THEPROGRAM; (c) DATA NON-DELIVERY, LOSS, THEFT, MISDELIVERY, ERRORS INTRANSMISSION, INCOMPLETE OR INCORRECT COMMUNCIATIONS,TECHNICALFAILURES,CORRUPTION,DESTRUCTIONOROTHERMODIFICATION;
  3. (d) LOSSORDAMAGESOFANY SORTINCURRED ASA RESULTOFDEALINGSWITH OR THE PRESENCE OF THIRDPARTY LINKS ON THE WEBSITE OR USE OF ANY REWARD OR BENEFIT OF THE PROGRAM; (e)COMPUTER VIRUSES, SYSTEM FAILURES OR MALFUNCTIONS WHICHMAY OCCUR IN CONNECTIONWITH YOUR USE OF THE WEBSITE, INCLUDING DURING HYPERLINK TO OR FROM THIRD PARTYWEBWEBSITES; (f) ANY INACCURACIES OR OMISSIONS IN PROGRAM CONTENT, ENROLLMENT,TRANSACTIONS, INQUIRIES, OR ANY OTHER TYPE OF COMMUNICATION, EVEN IF IT ISDETERMINED THAT SKYLINE’S SYSTEM OR PROCEDURES OR ANY OTHER ACT OR OMISSION ONOUR PART CAUSED THE ERROR; OR (g) EVENTS BEYOND OUR REASONABLE CONTROL. WE MAKENO REPRESENTATIONS OR WARRANTIES THAT DEFECTS OR ERRORS WILL BE CORRECTED.
  4. FURTHER NEITHER SKYLINE NOROURPARENTS,SUBSIDIARIES,AFFILIATES, PARTNERS, OR LICENSORS WILL BE LIABLE FORANY DIRECT, INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, OR CONSEQUENTIAL DAMAGESOF ANY KIND (INCLUDINGLOSTPROFITS OR BENEFITS)ARISING FROM,IN CONNECTION WITH,OR RELATED TO THE PROGRAM OR AND YOUR PARTICIPATION THEREIN, WHETHER IN CONTRACT,WARRANTY OR IN TORT (INCLUDING NEGLIGENCE), EVEN IF WE HAVE BEEN ADVISED OF ORCOULD HAVE FORESEEN THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL OURMAXIMUM AGGREGATEEXCEED ONE HUNDRED DOLLARS ($100.00).
  5. YOU AGREETHATNO CLAIMSOR ACTION IN CONTRACT, WARRANTYOR IN TORT (INCLUDING NEGLIGENCE) ARISING OUT OF, OR RELATED TO, YOURPARTICIPATION IN THE PROGRAM,USE OFANY REWARDSOR OTHER BENEFITOR THESE PROGRAMTERMS AND CONDITIONS OR FAQ MAY BE BROUGHT BY YOU MORE THAN ONE (1) YEAR AFTERTHE CAUSE OF ACTION RELATING TO SUCH CLAIM OR ACTION AROSE. IF YOU AREDISSATISFIED WITH THE PROGRAM, TERMINATION OF YOUR MEMBERSHIP IN THE PROGRAMISYOUR SOLE REMEDY. WE HAVENO OTHER OBLIGATION,LIABILITY,OR RESPONSIBILITY TOYOU.YOU AGREE THAT SKYLINE IS NOT RESPONSIBLE FOR THE POLICIES, ACTIONS, ORINACTIONS OF THIRD-PARTY REWARD PROVIDERS.

11. WARRANTY AND IN DEMNIFICATION

You warrant and represent that you agree (i) that you have properly represented the business entity status upon Program enrollment and that you understand that Skyline will not be liable for any fraudulent, deceptive, or misleading acts or omissions by any Member or Company User, including any misrepresentation of business entity status;(ii) not to interfere or attempt to interfere with the operation of the Program in any manner or attempt to gain unauthorized access to the information we hold about participation in the Program; (iii)that your participation will not violate any third party right, including without limitation any right of privacy, right of publicity, or intellectual property rights; (iv) that you will not use the Program in any manner

that could damage, disable, overburden, or impair the Program, or interfere with anyone’s participation in the Program; (v) to defend, indemnify and hold us, our parents, subsidiaries, affiliates, partners, licensors, officers, directors, employees, and agents harmless for any loss, damages or costs, resulting from any claim, action, or demand resulting from (a) your participation in the Program in violation of any law, rule, regulation, or these Program Terms, or (b) yourbreachofyourresponsibilities,warranties,orrepresentationsinrelationtotheProgram.

12. GOVERNING LAW

This Program and these Program Terms will be governed by and construed under the substantive laws of the State of Florida, as if they were a contract whollyentered into and wholly performed within Florida and without reference to conflict-of-laws considerations.

13. DISPUTERE SOLUTION-BINDING ARBITRATION

  1. PLEASE READ THIS "ARBITRATION" SECTIONCAREFULLY. IT AFFECTS RIGHTS THAT YOU MAY OTHERWISE HAVE. IT PROVIDES FORRESOLUTION OF MOST DISPUTES THROUGHARBITRATION INSTEAD OF THROUGHCOURT TRIALSAND CLASS ACTIONS.                                                                                                                                                                                                                                                              MOST CUSTOMER CONCERNS CAN BE RESOLVED QUICKLY AND TOTHE CUSTOMER'S SATISFACTION BY CONTACTING SKYLINE PER THE INFORMAL RESOLUTIONPROCESS BELOW.IN THE UNLIKELY EVENT THAT SKYLINE’S CUSTOMER SERVICE DEPARTMENTIS UNABLE TO RESOLVE YOUR CONCERNS, WE EACH AGREE TO THE PROVISIONS OF THISDISPUTE RESOLUTION SECTION.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             ARBITRATION IS MORE INFORMAL THAN A LAWSUIT IN COURT,USES A NEUTRAL ARBITRATOR INSTEAD OF A JUDGE OR JURY, AND DISCOVERY IS MORELIMITED. ARBITRATORS CAN AWARD THE SAME DAMAGES AND RELIEF THAT A COURT CANAWARD.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         YOU ARE WAIVING YOUR RIGHT TO SUE OR DEFEND A SUIT INCOURT, INCLUDING YOUR RIGHT TO A JURY TRIAL, BY AGREEING TO ARBITRATE. ANYARBITRATION UNDER THIS AGREEMENT WILL TAKE PLACE ON AN INDIVIDUAL BASIS. CLASSARBITRATIONS, CLASS ACTIONS OR REPRESENTATIVE ARBITRATIONS ARE NOT PERMITTED.ARBITRATION IS FINAL AND BINDING AND SUBJECT TO ONLY VERY LIMITED REVIEW BY A COURT.
  2. ​Limitation of Time to File Claims. Any cause of action or claim you may have arising out of or relating to these Terms and Conditions and/or the Program must be commenced within one (1) year after the cause of action accrues otherwise such cause of action or claim is permanently barred.
  3. ​Informal Resolution. In the event of any dispute, controversy or claim arising out of or relating to these Terms and Conditions or the Program(“Dispute”),you agree that before taking any formal action, you will contact usatsupport@skylinetitlesupport.com(“NoticeAddress”),provide a brief, written description of the dispute and your contact information (including your username if your dispute relates to an account)and allow 60 days to pass, during which we will attempt to reach an amicable resolution of any issue.
  4. ​Arbitration. If we cannot reach resolution, you consent to arbitrate your Dispute, before a single arbitrator under the then current rules and fees of the American Arbitration Association’s Commercial Rules. The arbitration will be conducted in English. Except as may be required by law, neither a party, nor an arbitrator may disclose the existence, contents, or results of any arbitration hereunder without the prior written consent of both parties. The arbitration proceedings shall be held in Miami, Florida, unless otherwise agreed upon by both you and us. You and we agree that (a)these Terms and Conditions and/or your participation of the Program evidence a transaction in interstate commerce; and (b)that this arbitration provision will be interpreted and enforced in accordance with the U.S. Federal Arbitration Act and federal arbitration law and will not governed by state law. The arbitrator’s decision will be final and binding on both parties and may be entered as a judgment in any court having proper jurisdiction. This Dispute Resolution section shall survive termination or expiration or cancellation of these Terms and Conditions, the Program, or any participating account.
  5. Class Action Waiver and Jury Waiver. THE PARTIES AGREE THAT EACHMAY BRING CLAIMS AGAINSTTHE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBERIN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one party's claims, and may not otherwise preside over any form of a class, collective, or representative proceeding. This class action waiver shall be severable from this arbitration agreement only if a court of competent jurisdiction determines that the class action waiver is invalid or unenforceable. If the class action waiver is severed, the entire arbitration agreement shall be null and void as to you alone but not as to other Members. If for any reason a claim proceeds in court rather than through arbitration, you and we each waive any right to a jury trial.
  6. ​Governing Law for Disputes. Any dispute arising from these Terms and Conditions or your access to or participation in the Program will be governed by and construed and enforced in accordance with the laws of Florida, without regard to conflict of law rules or principles.
  7. ​Arbitrator Authority. The arbitrator shall interpret and determine the validity of the arbitration provision, including unconscionability. The arbitrator will have no authority to award punitive or other damages not measured by the prevailing party's actual damages, except as may be required by statute. The arbitrator shall not award consequential damages in any arbitration initiated under this section. Any relief ordered cannot and shall not affect other users of the Program.
  8. ​Costs of Arbitration. Each party will bear its own expenses, and attorneys’ fees associated with the arbitration. The arbitrator's fees and the administrative expenses of the arbitration shall be paid equally by the parties.

14. PRIVACY

The personal information collected from you in connection with the Program, including but not limited to purchases made in connection with your Program membership, will be used and disclosed by us in accordance with the Skyline Privacy Policy. Without limiting the foregoing, we will use and retain your personal information to(1) provide good sand services to you, such as servicing and maintaining your Program membership with us;(2) protect against deceptive and fraudulent activity;(3)enable internal uses that are consistent with our Privacy Policy; and (4) comply with a legal obligation.

15. INTELLECTUAL PROPERTY

  1. Wegrantyouanon-exclusive,royalty-free,non-transferable,revocablerighttoaccessandusetheProgramsolelyinaccordancewiththetermshereinandforthesolepurposescontemplatedherein.Skyline reserves all rights in the Program, its trademarks (including but not limited to Skyline and all variants) and all other intellectual property or other rights of any kind.
  2.  Except as permitted herein, you shall not and are not authorized to:(i) use our trademarks, names or any of our other intellectual property (collectively, the“ Skyline IP”)(or anyvariationsormisspellingsthereoforothertermortermsconfusinglysimilartoanyoftheforegoing) without our express prior written permission;(ii) use the Skyline IP in a domain or website name, in any bids for keywords or google ads(or similar programs at other search engines),in any search engine advertising (paid or otherwise), in any metatags, google ads(or similar program sat other search engines),keywords, advertising, search terms, code, or other wise;(iii)actin any way that causes or creates or could cause or create any "initial interest confusion" over the use of the Skyline IP on the Internet or in any search engine advertising. Your use of the Skyline IP in any manner, other than as expressly permitted hereunder shall constitute unlawful infringement of our intellectual property rights, and may subject you to claims for damages(including potential treble damages for knowing or will in fragment), and the obligation to pay our legal fees and costs in connection with any action or proceeding in which Skyline seeks to enforce its rights with regard to any of Skyline’s intellectual property rights.
  3. You grant to Skyline a non-exclusive, royalty-free, non-transferable, perpetual license toutilizeyourname,title,trademarks,logosandallProgram-relatedcontentinanyadvertisementorother materials used to promote Skyline, the products, or the Program, provided that our use of such materials is not required and is at its sole discretion.

16. MEMBER DEACTIVATION OR CANCELLATION

  1. If you decide you no longer want to be a part of the Program, you may deactivate or cancel your membership at any time by contacting customer service at1-888-553-4627 or support@skylinetitlesupport.com. You will forfeit automatically any unredeemed points or Benefits, and they will no longer be available for redemption: (i) if you or we deactivate or cancel either your Skyline account or Program membership; (ii) upon the dissolution, liquidation, or winding-up of Member’s business entity, whether voluntary or involuntary;(iii) upon the filing of a bankruptcy petition by or against the Member under any bankruptcy or insolvency laws; (iv)assignment for the benefit of creditors, appointment of a receiver, trustee, or similar official for a substantial portion of the Member’s business as sets or business operations; or(v) merger, acquisition, or other business combination resulting in chance of control of the Member, unless Skyline expressly approves the transfer of Benefits to the successor entity in writing.
  2. Members should inform Skyline of any material changes to their business status, including but not limited to the events listed above. Prompt notification of such changes may allow for appropriate account management. Skyline reserves the right but not the obligation, in its sole discretion,todeterminewhetheranyoftheforegoingconditionshasoccurred,andSkyline’s determination will be final and binding.

17. CONTACT US

You may find answers to frequently answered questions in our FAQs. If you have concerns that the Program or your membership, or you believe a purchase or other activity was not properly applied to your account, you should contact Skyline Customer Service at 1-888-553-4627 from within the U.S.A. or via email at support@skylinetitlesupport.com.Your email must specify your name and your email address and Company User associated with the Program, the date of the Program activity, and the issue(s) you encountered. This email must be sent no more than thirty (30) days after the date the purchase or other Program activity took place. We are not responsible for requests or correspondence lost or delayed in the mail or over the Internet or late notifications about purchases or other Program activities not being credited to an account.

18. GENERAL

This Program is void where prohibited by federal, state, or local law. Skyline has no other obligation with respect to the Program beyond what is described in these Terms and Conditions.